This Privacy Policy describes how PALM LUX PRODUCTS LLC (“Billora,” “we,” “us,” or “our”), located at 1737 W Sallie Ln, Anaheim, CA 92804, collects, uses, and shares information about you when you use our services, website, and applications.
Account Information: When you register, we collect your name, email address, password, and optionally your business name and logo.
Usage Data: We collect information about how you interact with Billora, including features used, pages visited, and actions taken within the app.
Billing & Payment: If you subscribe to a paid plan, payment information is processed by our third-party payment processor. We store only the last four digits of your card, expiration date, and billing address.
Invoice & Client Data: We store invoice data, client contact information, and financial records you enter into the platform.
Device & Technical Data: We automatically receive IP address, browser type, device identifiers, and cookie data to maintain platform security and performance.
We use your data to: provide and improve the Billora service; process payments and send receipts; send service notifications, reminders, and account updates; respond to support requests; comply with legal obligations; and detect and prevent fraud or abuse.
We do not sell your personal information to third parties. We do not use your invoice or financial data to train AI models without your explicit consent.
We may share your data with trusted service providers acting on our behalf (payment processors, email delivery, cloud hosting), with law enforcement when required by law, and in connection with a business merger or acquisition. All third-party providers are bound by confidentiality agreements.
We use cookies to maintain login sessions, remember preferences, and analyze usage patterns. You can manage cookie preferences through your browser settings. See our Cookie Policy for full details.
We retain your data for as long as your account is active. Upon account deletion, personal data is purged within 30 days unless retention is required by law.
Depending on your jurisdiction, you may have the right to: access a copy of your data; correct inaccurate data; request deletion; opt out of marketing communications; and portability of your data. To exercise these rights, contact us at 209-970-8510 or 1737 W Sallie Ln, Anaheim, CA 92804.
We use 256-bit SSL encryption, secure data centers, regular security audits, and strict access controls to protect your data. Despite these measures, no transmission over the internet is 100% secure.
Billora is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. Significant changes will be communicated by email or prominent notice in the application. Continued use of Billora after changes constitutes acceptance.
PALM LUX PRODUCTS LLC • 1737 W Sallie Ln, Anaheim, CA 92804 • 209-970-8510
Questions? Contact us at 209-970-8510 or write to 1737 W Sallie Ln, Anaheim, CA 92804.