PALM LUX PRODUCTS LLC is committed to ensuring that Billora is accessible to all users, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

Our Commitment

We believe that accessible design benefits everyone. Our development team follows WCAG 2.1 Level AA guidelines as a baseline, and we continuously work to improve the accessibility of our platform.

What We've Done

Keyboard Navigation: All core functionality in Billora can be accessed and operated using a keyboard alone.

Screen Reader Support: Our interface uses semantic HTML, ARIA labels, and role attributes to support popular screen readers including JAWS, NVDA, and VoiceOver.

Color Contrast: Text and interactive elements meet a minimum 4.5:1 contrast ratio against their backgrounds.

Resizable Text: Content remains usable and readable when text is resized up to 200% via browser settings.

Focus Indicators: Visible focus indicators are present on all interactive elements.

Alt Text: All meaningful images include descriptive alternative text.

Form Labels: All form inputs have associated visible labels and accessible descriptions.

Known Limitations

While we strive for full accessibility, some legacy components may not yet fully comply with WCAG 2.1 AA. We are actively working to address all known issues. Third-party embedded content may not meet the same standards.

Feedback & Assistance

We welcome feedback on the accessibility of Billora. If you encounter barriers or have suggestions, please contact us:

Phone: 209-970-8510
Mail: 1737 W Sallie Ln, Anaheim, CA 92804

We aim to respond to accessibility feedback within 2 business days.

Technical Specifications

Billora relies on the following technologies for WCAG 2.1 conformance: HTML5, CSS3, JavaScript (ES6+), WAI-ARIA. The site is optimized for use with current versions of Chrome, Firefox, Safari, and Edge.

Formal Complaints